This Privacy Policy clearly explains how your personal data is collected, where it is stored, and how it is kept secure at 3999pet. Please take a moment to read it before using the platform.
3999pet is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of personal data for all our members. This Privacy Policy explains what data 3999pet collects, why it is collected, how it is stored and used, and what your rights are.
By creating an account on 3999pet or using the platform, you are considered to have agreed to this Privacy Policy. Please read it carefully before registering.
3999pet believes transparency is the foundation of trust. We collect no hidden data and share nothing with third parties without your permission. 3999pet operates in accordance with international data protection standards, including GDPR and applicable local laws.
3999pet never sells, shares, or misuses your personal information for marketing purposes. Protecting your privacy is our core responsibility.
3999pet collects only the data that is essential — what is strictly required to operate the platform, maintain security, and provide you with a better service. Details are outlined below:
| Data Type | Example | Why it is collected |
|---|---|---|
| Identity Information | Name, date of birth, NID number | KYC verification and age confirmation |
| Contact Information | Mobile number, email | Account communications & security |
| Financial information | BKash/Nagad number, transactions | Payment Processing & AML Compliance |
| Device Information | IP address, browser, OS | Security & Fraud Prevention |
| Gaming Activities | Bet history, wins and losses | Responsible Gaming & Service Improvement |
| Cookies & log data | Session data, page visits | Experience improvement & analytics |
3999pet never collects bank account numbers, card numbers, or PINs directly. Only mobile banking payment numbers are recorded for transaction verification purposes.
3999pet uses collected data solely for specific and legitimate purposes. The key reasons are outlined below:
3999pet only sends promotional messages with your consent. You can opt out of marketing communications at any time by contacting our support team.
3999pet uses the latest technology and methods to protect your data. Our security infrastructure is multi-layered and regularly updated.
In the event of a security incident, 3999pet will promptly notify affected members and take all necessary steps to minimize any damage.
3999pet uses cookies on its website and app. Cookies are small data files stored in your browser that help improve your experience on the platform.
You can disable cookies at any time through your browser settings. Please note that doing so may affect some features of the platform.
3999pet does not retain any data longer than necessary. Retention periods vary by data type and are outlined below:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information | While account is active + 5 years | Legal & regulatory obligations |
| Transaction Information | 7 Years | AML & Financial Records Policy |
| Gaming History | 3 Years | Responsible Gaming Analytics |
| Cookies & sessions | Until end of session | Platform Performance |
| Support Contact | 2 Years | Service Quality Improvement |
Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.
As a 3999pet member, you have several important rights over your personal data. 3999pet always respects and upholds these rights.
To find out what data we hold about you, submit a request to our support team.
You may request corrections if any of your information is inaccurate.
In certain circumstances, you may request that your data be deleted.
In certain circumstances, you may request that the processing of your data be restricted.
The right to receive a copy of your data in a machine-readable format.
You may object to your data being used for marketing or profiling purposes.
To exercise any of these rights, please contact the 3999pet support team. We typically respond to requests within 30 business days.
3999pet strictly prohibits anyone under 18 from using the platform. We do not knowingly collect any data from children or minors.
Age verification is mandatory at registration. If a member is suspected to be under 18, 3999pet will immediately suspend the account and delete all collected data.
If your child has accidentally created an account on 3999pet, please contact our support team immediately. We will take swift action and permanently delete any data that was collected.
3999pet may update this Privacy Policy as needed. If any significant changes are made, we will notify you in advance via your registered mobile number or through a platform notification.
Continued use of the platform after any changes are made will be taken as your acceptance of the updated policy. We recommend checking this page regularly. The date of the latest update is always displayed at the top of the page.
If you have any questions about changes to this policy, the 3999pet support team is always ready to help. Our goal is to remain transparent and accountable at all times.
6 key security features that make 3999pet Bangladesh's most trusted safe gaming platform
All data transfers on 3999pet are secured with bank-level SSL encryption. No one can access or read your information.
3999pet never sells your personal data to any advertising agency or third party — not ever.
OTP verification is required for every important transaction. This additional security layer keeps your account protected.
3999pet's systems are regularly audited by independent security experts. Any vulnerabilities identified are addressed promptly.
3999pet operates in compliance with GDPR and international data protection standards. Your rights are always protected.
For any data-related questions or requests, the 3999pet support team is available around the clock to assist you in Bengali.
Answers to the most frequently asked questions
Your privacy is fully protected at 3999pet. Register today and enjoy a world-class, secure gaming experience.