3999pet's Terms and Conditions — Please read before becoming a member

1. General Terms & Conditions

3999pet (hereinafter referred to as the "Platform", "we", or "3999pet") is an online gaming platform operated for users in Bangladesh. These Terms and Conditions apply to all services, games, and features available on 3999pet.

By accessing 3999pet, creating an account, or using any of our services, you are deemed to have fully accepted these Terms and Conditions. We therefore encourage you to read them carefully before you start using 3999pet.

The 3999pet Terms and Conditions are published in English to help users in Bangladesh understand them clearly. If anything is unclear, please contact our support team directly.

2. Account Registration & Usage

To create an account on 3999pet, you must provide accurate and truthful information. Opening an account using false or someone else's details is strictly prohibited and may result in permanent account closure.

• Each individual may only register one account. Creating multiple accounts is strictly prohibited.
• The name, mobile number, email, and date of birth provided at registration must be accurate and truthful.
• Keeping your account password confidential is your responsibility. Do not allow anyone else to access your account.
• Accounts may not be transferred or sold to another person.
• If suspicious activity is detected, 3999pet may investigate or suspend the account at any time.
• Withdrawals may be restricted until KYC verification is complete.

3. Age Limit & Eligibility

The minimum age to use 3999pet is 18. No one under 18 may register or play on 3999pet. To verify age, 3999pet may request a National ID card or other government-issued document at any time.

• Providing a correct date of birth at the time of registration is mandatory.
• If a user is found to be underage upon verification, the account and all deposited funds will be forfeited.
• Users from restricted regions are not permitted to use 3999pet.
• Separate rules may apply for professional gamers or officials.

4. Deposit & Withdrawal Policy

Deposits and withdrawals on 3999pet can be made via bKash, Nagad, and Rocket. All transactions are secure and encrypted. 3999pet charges no hidden fees, though the mobile banking provider's own charges may apply.

• The minimum deposit amount is BDT 500.
• Withdrawal requests are processed within 24 hours.
• KYC verification is required to make withdrawals.
• The payment method used for deposits must match the method used for withdrawals.
• Unusual or suspicious transactions may be held pending investigation.
• 3999pet follows international AML policies to prevent money laundering.
• 3999pet is not responsible for withdrawals made to incorrect details.

5. Bonus & Promotion Terms

3999pet offers a range of bonuses and promotions — including welcome bonuses, deposit bonuses, cashback, free spins, and referral bonuses. Each bonus comes with its own wagering requirements that must be met.

• Please read the specific terms of a bonus before claiming it.
• The welcome bonus is available to new members only and can be claimed once.
• Bonus funds cannot be withdrawn directly; withdrawal is only available after meeting the required wagering amount.
• Bonus validity is generally 7 to 30 days; any unused bonus will be cancelled upon expiry.
• Attempting to claim bonus benefits through multiple accounts will result in all associated accounts being closed.
• 3999pet reserves the right to modify, cancel, or add new conditions to any bonus at any time.
• Referral bonuses will only be issued following a valid new member registration.

6. Gaming Rules & Conduct

To ensure fair and impartial gaming on 3999pet, certain rules must be followed. All games are powered by RNG (Random Number Generator) technology, which guarantees completely unbiased outcomes that cannot be manipulated in anyone's favour.

• In the event of any dispute over a game outcome, 3999pet's decision shall be final.
• Exploiting software errors or bugs for personal gain is strictly prohibited.
• Using bots or automated software to play games is strictly prohibited.
• Colluding with other players to manipulate games is strictly prohibited.
• If a game is interrupted due to a technical issue, 3999pet will do its best to resolve the situation.
• Rude or abusive behaviour towards a dealer in Live Casino games may result in account suspension.

7. Security & Privacy Policy

3999pet takes the protection of users' personal data very seriously. We use SSL encryption, and your information is never sold or shared with third parties. To learn more, please visit our Privacy Policy Read.

• Use a strong password to keep your account secure.
• Avoid logging in to 3999pet over public Wi-Fi.
• If you notice any unusual activity on your account, report it to support immediately.
• 3999pet will never ask for your password over the phone or by email.
• Stay alert to phishing attempts; always use only the official 3999pet address.

8. Responsible Gaming

3999pet believes gaming should be a source of fun, not stress. We encourage all members to enjoy games within their own limits. To help prevent problem gambling, 3999pet provides a range of responsible gaming tools.

• Set daily, weekly, and monthly deposit limits at your own discretion.
• Session Limit — automatic break triggered after exceeding a set playing duration.
• Self-Exclusion — the option to close your own account for a specified period.
• Gaming history review is available so you can keep track of your own spending.
• Whenever you need help, the 3999pet support team is always ready to assist.

To learn more about responsible gaming, please visit our Responsible Gaming View the page.

9. Account Closure & Cancellation

3999pet reserves the right to close or suspend any account at any time, without prior notice, particularly in cases of rule violations.

• If fraud, match-fixing, or unethical conduct is proven, the account will be permanently closed.
• Creating multiple accounts will result in all accounts being closed and all bonuses being forfeited.
• Users may also close their account at any time by contacting support.
• Verified balances may be withdrawn before account closure; bonus balances may not.
• 3999pet will consider requests to reopen a closed account, but approval is not guaranteed.

10. Changes to Terms & Legal Matters

3999pet reserves the right to update these Terms and Conditions at any time. For significant changes, we will make reasonable efforts to notify users via email or through the platform. However, it is your responsibility to check this page regularly.

• Continued use of 3999pet after any changes take effect will be considered acceptance of the updated terms.
• In the event of any dispute over the interpretation of these Terms, 3999pet's interpretation shall be final.
• These Terms and Conditions are drawn up in accordance with international online gaming laws.
• Any legal disputes will be resolved through the courts of the applicable jurisdiction.